Always at hand

Some investments are worthwhile. That applies in particular to our maintenance system. Due to the fact that Micromata’s software mainly regulates centrally managed business processes or links all electronic data processing units respectively, our software is designed to run soundly 24 hours a day 365 days a year. In order to guarantee that, we offer to take on the responsibility over your entire network.

Via a personal service hotline you can reach the technician who has programmed and integrated the software into your system at any time. He is able to answer all your questions, analyse possible operational faults immediately and of course eradicate them – either via telephone, via remote maintenance or on the spot.

This also applies to software of other vendors which run in your company under Micromata’s name. Our technician is familiar with all installed applications. Should programmes of other manufacturers cause trouble, our technician will also help you with that. Hence, for all your questions you have a contact person around the clock – preparing you for all eventualities.